Getting to the root of the problem – #2 Cause and Effect

Getting to the root of the problem #2 Article: Cause and Effect Analysis – 15 April 2020 Many problems are the result of a number of causes combined together rather than just a single cause. For that reason, Cause and Effect Analysis can help to break down a complex problem into a number of contributory causes. Naturally,…

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Getting to the root of the problem – #1 Root Cause Analysis

Getting to the root of the problem #1 Article: Root cause Analysis – 6 April 2020 When problems occur in organisations, it is generally easiest to deal with the symptoms. Dealing with the immediately obvious aspects of a problem is also generally what gets recognition. Therefore, we tend to do exactly that. For instance, if…

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Preventing human error and omissions

Preventing human error 11 July 2019 The latest version of ISO 9001 included many significant changes, and the headline acts were probably the change in focus from documentation to risk management, the enhanced process requirements, and the adoption of ISO’s common structure and terminology. However, there were a few requirements that slid in without much…

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Are you getting to the root of the problem?

Are you getting to the root of the problem? 20 March 2019 When problems occur in organisations, it is generally easiest to deal with the symptoms – for they are the immediately obvious manifestation of the problem and dealing with them is what gets recognition. So that’s exactly what we tend to do. Something goes…

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