The AOQ (Australian Organisation for Quality) has just held Qualcon2018 - a very successful annual conference in Brisbane this week on the theme of Quality in a Complex World.
Keynote speeches and sessions included a look back over the past 50 years of Quality (its amazing how different business life was like when you think about it), and a look forward to quality systems of the future. For the future, there was much discussion on the influence of other topics such as:
- Environmental awareness and sustainability
- The use of information technology
- The impact of AI (artificial intelligence).
Qudos presented on the topic of the vital and increasing links between Information Security and Quality Systems.
There was also a view held by many that the Quality Manager of the future will need greater emphasis on soft skills. That might be something to explore in a future blog.