Do you want better tools for reporting issues?    1 September 2020 Good tools for identifying and reporting issues should be a key component of any management system. Identifying and reporting issues are the first steps towards planning and taking actions to solve problems and achieving long-term improvement. The process naturally forms a key element…

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New management systems implementation program   25 August 2020 Authorised Qudos reseller Auditor Training Online has announced its new MSIP program. This exciting new program combines online lead auditor training, Qudos Club membership – with its comprehensive toolkits and access to an experienced, professional consultant. MSIP includes everything you need to build a management system…

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Supplier evaluation and ethical sourcing 24 August 2020 Supplier evaluation / management Few, if any, organizations can do everything in-house. Almost all of us rely to some degree on external parties to provide something that we include in our product or service. It is therefore, not surprising that all the main ISO management system standards…

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Getting to the root of the problem #2 Article: Cause and Effect Analysis – 15 April 2020 Many problems are the result of a number of causes combined together rather than just a single cause. For that reason, Cause and Effect Analysis can help to break down a complex problem into a number of contributory causes. Naturally,…

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Getting to the root of the problem #1 Article: Root cause Analysis – 6 April 2020 When problems occur in organisations, it is generally easiest to deal with the symptoms. Dealing with the immediately obvious aspects of a problem is also generally what gets recognition. Therefore, we tend to do exactly that. For instance, if…

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Thinking about remote working? 16 March 2020 Many organisations are looking at remote working (or teleworking) for at least some of their workers during the Coronavirus or COVID-19 crisis. Remote working is not practical for everyone. However, it’s a potentially viable alternative for many to maintain at least some level of business continuity. It’s a…

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10 Essential tips for a Great QMS #3 Set SMART Objectives ISO 9001 requires top management to establish quality objectives throughout their organization. Unfortunately, this is an aspect of quality management to which many pay scant regard – taking the easy way out with a few hastily penned statements that are neither very challenging, or…

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Our December 2019 Newsletter 17 December 2019   Christmas holiday greetings and closure details Management systems and the PDCA cycle (article and video) New ISO 27001 InfoSec Toolkit Ask the experts (about Objective planning) Audit template to download Qudos 3 IMS software update | Qudos Club news Click here to read Newsletter.

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The changing face of business software Date: 3 October 2019 A client recently contacted us to ask about updating from a 20-year old Qudos software application. It had been purchased on CD media, installed on their server, and used ever since. Unfortunately, it was (not surprisingly) no longer going to be compatible with a new…

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Our September 2019 Newsletter 20 September 2018 Avoiding human error What’s the best quality management tool? Ask the experts – What evidence would an auditor look for as compliance to ISO 9001:2015 clause 4.2 Interested parties? Internal audit template to download – Interested parties Qudos 3 IMS software update – with new ISO 27001 Gap Analysis…

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