What can we learn from the Optus outage?

What can we learn from the Optus outage? 9 November 2023. The Optus outage and what lessons we can learn from it  Yesterday, over 10 million private and business customers were affected across the country when one of Australia’s largest telecommunication providers crashed. This left many of them without telephone service or internet access for…

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Management system objectives for a very different year

Management system objectives for a very different year Management system objectives 2023 21 February 2023 – Setting ISO management system objectives for a very different year – taking a new perspective in 2023. ISO requirements for setting objectives At the simplest level, an objective is a statement of a desired outcome. Most of us respond…

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Is there a hole in your internal quality audit programme?

Is there a hole in your internal quality audit programme? Internal Audit Programme 8 February 2023 – This article discusses the hole in many Internal audit programmes, and how to fix it. The hole in many internal audit programmes Quality management systems need checks and maintenance to ensure that they are being effectively implemented to…

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ISO 27001 Information Security – Clause 6.2 Objectives

ISO 27001 Information Security – Objectives and change management Clause 6.2 Objectives 9 June 2022 – ISO 27001 Information Security in plain English – Blog post #9. ISO 27001 – Clause 6.2 Objectives. Setting SMART Objectives to provide a focus to your management system, assigning, communicating, monitoring and measuring them.   ISO 27001 Information Security…

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ISO 27001 Information Security –  Clause 5.2 Policy

ISO 27001 Information Security – Clause 5.2 Policy 17 May 2022 – ISO 27001 Information Security in plain English – Blog post #6. A key element in demonstrating top management’s leadership and commitment to Information Security is its Information Security Policy. This article discusses the requirements of Clause 5.2 Policy and how to address them.…

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ISO 27001 Information Security – Clause 5.1 Leadership and commitment

ISO 27001 Information Security – Clause 5.1 Leadership and commitment 11 May 2022 – ISO 27001 Information Security in plain English – Blog post #5. With this article, we move into the standard’s clause 5 which includes a number of requirements for top management. It’s all part of ISO’s initiatives to involve senior management in…

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New management systems implementation program

New management systems implementation program   25 August 2020 Authorised Qudos reseller ‘Auditor Training Online’ has announced MSIP – its new management systems implementation program. This exciting new program combines everything you need to build a management system for Quality, Environment and OH&S, or a combination of these standards. Notable amongst those inclusions is Qudos…

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Business continuity and ISO 22301

Business continuity and the ISO 22301 standard 19 May 2020   Business continuity management is dealing with the impact of disruptions in order to continue providing services or products. That is, at least to acceptable levels and time frames. A BCMS (or business continuity management system) will integrate arrangements for prevention and recovery to build…

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