New Quality Business magazine out now – 2020 Issue 2 29 June 2020 The latest issue of Quality Business is out now! Quality Business is the official publication of the Australian Organisation for Quality (AOQ) and the New Zealand Organisation for Quality (NZOQ). This issue of Quality Business includes a series of quality-related articles on…

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Getting to the root of the problem #2 Article: Cause and Effect Analysis – 15 April 2020 Many problems are the result of a number of causes combined together rather than just a single cause. For that reason, Cause and Effect Analysis can help to break down a complex problem into a number of contributory causes. Naturally,…

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Getting to the root of the problem #1 Article: Root cause Analysis – 6 April 2020 When problems occur in organisations, it is generally easiest to deal with the symptoms. Dealing with the immediately obvious aspects of a problem is also generally what gets recognition. Therefore, we tend to do exactly that. For instance, if…

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Thinking about remote working? 16 March 2020 Many organisations are looking at remote working (or teleworking) for at least some of their workers during the Coronavirus or COVID-19 crisis. Remote working is not practical for everyone. However, it’s a potentially viable alternative for many to maintain at least some level of business continuity. It’s a…

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10 Essential tips for a Great QMS #3 Set SMART Objectives ISO 9001 requires top management to establish quality objectives throughout their organization. Unfortunately, this is an aspect of quality management to which many pay scant regard – taking the easy way out with a few hastily penned statements that are neither very challenging, or…

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Our December 2019 Newsletter 17 December 2019   Christmas holiday greetings and closure details Management systems and the PDCA cycle (article and video) New ISO 27001 InfoSec Toolkit Ask the experts (about Objective planning) Audit template to download Qudos 3 IMS software update | Qudos Club news Click here to read Newsletter.

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The changing face of business software Date: 3 October 2019 A client recently contacted us to ask about updating from a 20-year old Qudos software application. It had been purchased on CD media, installed on their server, and used ever since. Unfortunately, it was (not surprisingly) no longer going to be compatible with a new…

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Our September 2019 Newsletter 20 September 2018 Avoiding human error What’s the best quality management tool? Ask the experts – What evidence would an auditor look for as compliance to ISO 9001:2015 clause 4.2 Interested parties? Internal audit template to download – Interested parties Qudos 3 IMS software update – with new ISO 27001 Gap Analysis…

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The PDCA cycle – new training video Date: 12 September 2019 The PDCA cycle is the key principle behind ISO 9001 and all modern management system standards.  Because of that, we believe that it’s of great benefit if those involved in developing and implementing systems can have a broad understanding of the concept. So, Qudos…

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Quality Business campaign begins Date: 26 August 2019 We are excited to announce the launch of our advertising campaign with the AOQ (The Australian Organisation for Quality) Quality Business magazine. The campaign begins with 2019 issue 3 – which has just been released. Quality Business magazine is the AOQ’s flagship publication, produced in partnership with…

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