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Do you want better tools for reporting issues?

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Do you want better tools for reporting issues?    1 September 2020 Good tools for identifying and reporting issues should be a key component of any management system. Identifying and reporting issues are the first steps towards planning and taking actions to solve problems and achieving long-term improvement. The process naturally forms a key element…

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New management systems implementation program

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New management systems implementation program   25 August 2020 Authorised Qudos reseller Auditor Training Online has announced its new MSIP program. This exciting new program combines online lead auditor training, Qudos Club membership – with its comprehensive toolkits and access to an experienced, professional consultant. MSIP includes everything you need to build a management system…

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Supplier management and ethical sourcing

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Supplier evaluation and ethical sourcing 24 August 2020 Supplier evaluation / management Few, if any, organizations can do everything in-house. Almost all of us rely to some degree on external parties to provide something that we include in our product or service. It is therefore, not surprising that all the main ISO management system standards…

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New Quality Business magazine out now

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New Quality Business magazine out now – 2020 Issue 2 29 June 2020 The latest issue of Quality Business is out now! Quality Business is the official publication of the Australian Organisation for Quality (AOQ) and the New Zealand Organisation for Quality (NZOQ). This issue of Quality Business includes a series of quality-related articles on…

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Business continuity and ISO 22301

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Business continuity and the ISO 22301 standard 19 May 2020   Business continuity management is dealing with the impact of disruptions in order to continue providing services or products. That is, at least to acceptable levels and time frames. A BCMS (or business continuity management system) will integrate arrangements for prevention and recovery to build…

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Getting to the root of the problem – #2 Cause and Effect

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Getting to the root of the problem #2 Article: Cause and Effect Analysis – 15 April 2020 Many problems are the result of a number of causes combined together rather than just a single cause. For that reason, Cause and Effect Analysis can help to break down a complex problem into a number of contributory causes. Naturally,…

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Getting to the root of the problem – #1 Root Cause Analysis

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Getting to the root of the problem #1 Article: Root cause Analysis – 6 April 2020 When problems occur in organisations, it is generally easiest to deal with the symptoms. Dealing with the immediately obvious aspects of a problem is also generally what gets recognition. Therefore, we tend to do exactly that. For instance, if…

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Thinking about remote working?

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Thinking about remote working? 16 March 2020 Many organisations are looking at remote working (or teleworking) for at least some of their workers during the Coronavirus or COVID-19 crisis. Remote working is not practical for everyone. However, it’s a potentially viable alternative for many to maintain at least some level of business continuity. It’s a…

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The ISO 45001 OHS standard: A Quick Intro

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ISO 45001 OHS Standard: A Quick Intro 3 March 2020 The ISO 45001 OHS Standard specifies requirements for an OHSMS (Occupational Health & Safety Management System). It was released in 2018 and is gradually superseding many earlier national standards. Many observers consider ISO 45001 to be the most significant OHS standard ever. Why? Well, a…

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10 Essential tips for a Great QMS #3 – Set SMART Objectives

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10 Essential tips for a Great QMS #3 Set SMART Objectives ISO 9001 requires top management to establish quality objectives throughout their organization. Unfortunately, this is an aspect of quality management to which many pay scant regard – taking the easy way out with a few hastily penned statements that are neither very challenging, or…

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