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Quality in a complex world – where to from here?

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The AOQ (Australian Organisation for Quality) has just held Qualcon2018 – a very successful annual conference in Brisbane this week on the theme of Quality in a Complex World. Keynote speeches and sessions included a look back over the past 50 years of Quality (its amazing how different business life was like when you think…

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Cybercrime – and the little book of cyber scams

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Information technology is evolving very rapidly and providing fantastic opportunities to enhance our business processes, communicate easier, and achieve more in so many different ways. However, it can unfortunately be subject to criminal abuse that can harm your organization, its customers, and its workers. It seems that every few days there is news of a…

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Communicating about your management system

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At the time of writing, we have reached the end of the transition period from previous versions of ISO 9001 and ISO 14001 to the 2015 edition. You have completed your transition, haven’t you? During that time the greatest emphasis has of course been on the headline changes – such as: The extensive references to…

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Introducing the new ISO 45001 OHS standard

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This article by our sister organization Qudos Certification provides a basic introduction to the new standard. ISO 45001 is a new international standard that specifies requirements for an OHSMS (Occupational Health & Safety Management System). A management system based on its requirements can help your organizations to better manage its OHS risks and improve OHS…

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10 Essential tips for a great Quality Management System – #1 Leading from the top – Management leadership and commitment

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For people to take a QMS (Quality Management System) seriously, it is essential that they perceive genuine leadership and commitment by top management*. It is the people at the top that have the greatest effect on an organization’s culture and attitude. If they lead from the front, and demonstrate a real commitment to the QMS,…

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Its time to transition your QMS (Quality Management System) to ISO9001:2015

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When the latest ISO9001 quality management standard was released in September 2015, ISO set out a 3-year period for organizations to transition for certification purposes. If your organization has not yet transitioned its QMS, this PDF article will give you the heads-up on the major changes and how they might affect you. Know More

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Knowledge management in your QMS – ISO transition article relating to ISO 9001 clause 7.1.6

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ISO Transition Article June 2016 | This article is particularly relevant to organizations seeking to develop or transition a quality management system to the ISO 9001:2015 standard. ISO 9001 has introduced the topic of knowledge management. This is essentially a new requirement, as there was no direct equivalent in the earlier standards. The requirements may be summarized…

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Planning for change – ISO transition article relating to ISO 9001 clause 6.3

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This article is particularly relevant to organizations seeking to develop or transition a quality management system to the ISO 9001:2015 standard. There has been much ballyhoo about the latest ISO 9001 standard placing more emphasis on risk and no longer mandating requirements for a quality manual and documented procedures. In the meantime, certain other new or…

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From commitment to leadership – ISO transition article relating to clause 5 in various ISO management system standards

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ISO Transition Article May 2016 This article is particularly relevant to organizations seeking to transition a quality, environmental, OHS, or information security management system to the latest standards. For a management system to be really successful, it needs to be inspired and led from the top. Ask most CEOs if they are committed to quality,…

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Understanding the context of your organization – ISO transition article relating to clause 4 in various ISO management system standards

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This article is particularly relevant to organizations seeking to transition a quality, environmental, OHS, or information security management system to the latest standards. In risk management, the first step has always been to establish the context of the risk. For example, what is the process or activity being considered? what objectives relate to it? who…

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